CONTACT US

If you have questions about our products, need help or are just plain curious, then send us a message. You are also more than welcome to call us or send us an email.

Thailand (Bangkok, Nonthaburi)

P.G. Intergroup Co., Ltd. (Office)

Narita Tower, 7th Floor,
Room No.N0070002,
Ban Mai,Pak Kret District, Nonthaburi
Thailand 11120

Phone: (+66) 8-1736-0406
Fax: (+66) 3-626-3099
Email: info@pg-intergroup.com

P.G. Intergroup Co., Ltd. (Register and Store)
20/17 Muh2, Bung Yitho, Thanyaburi, Pathumthani, Thailand 12130

Malaysia, Penang

P.G. Intergroup Sdn. Bhd.

302-i, 2nd Floor, Jalan Dato Ismail Hashim, Bayan Lepas, 11900, Penang, Malaysia.

Phone: (+65) 12-4250060
Email: info@pg-intergroup.com

Customer Complaint Submission Guidelines

At PG Intergroup, we value customer feedback and are committed to providing high-quality service. We welcome customers to report any concerns or complaints through the following email address:

📧 info@pg-intergroup.com

Submission Process:

  1. Describe the Issue: Please provide a clear description of the issue, including relevant details such as order numbers, dates, or other identifiers.

  2. Provide Contact Information: Include your contact information to ensure we can reach you for further clarification if necessary.

  3. Expected Outcome: If applicable, describe how you would like us to resolve the issue.

Our Commitment:

  • Acknowledgment: We will acknowledge receipt of your complaint within 3-5 working days.

  • Investigation: Our team will thoroughly investigate the matter in compliance with our ISO 9001 : 2015 quality standards.

  • Resolution: You will receive an update on the resolution process and our proposed actions within 3-5 days.